Developing Your Organization’s Technologies

AMERICA-CRM helps its clients develop, update and maintain their technological activities at the highest possible level. Client organizations can then access real time information about their organization and all the departments use a common language. Accordingly, the organization and its employees are always up to date and its managers can spend more of their precious time building and developing the organization.

CRM System Assimilation
AMERICA-CRM advises on which CRM system is best suited to the organization or business; analyzes and categorizes the activities; implements and assimilates the CRM system and continues to provide technical support.
Assimilation of IP exchanges and telecommunications systems
Selection of an IP system or a cloud based IP system; characterization of the exchange’s functions, establishment of the communications infrastructures; technical support.
Project characterization and management
Characterization and analysis of the project’s aims. Construction of a project specific flow chart, definition of project life span and the timetable for its execution. Determination of strategy and methodology; assimilation and execution.
Cloud solutions and IT services
Advice on the selection of servers, backup and storage in the cloud. API support; server management, maintenance and support; software and hardware.
Automation and integration
Support during integration with the various systems using PHP and API. Construction of designated interfaces for the purposes of connecting the systems.
Software and interface development
Construction of designated interfaces, personal areas and additional tools.
Support and problem solving
Ongoing technological envelope encompassing every aspect of problem solving in CRM systems; interfaces for external connections such as Facebook, internet sites and more…