Technical Support and Problem Solving
Technical support must be adapted to suit the client’s specific needs. Therefore, AMERICA-CRMhas constructed a range of packages, one of which will certainly suit your business and your specific needs.
Business IT
An ever-present technological envelope focused on the solution of any and all IT problems, such as: Computer maintenance, installation of management programs, business e-mail and more…
$600
VAT per month.
This package supports
- Businesses with up to 10 employees
- telephone support during business hours (10:00 AM to 4:00 PM).
- Designated WhatsApp group providing support and problem solving.
- Support and problem solving for servers and cloud services.
- IT support and problem solving – Computer maintenance, installation of business e-mails, installation of 365 software, Google and much more…
החבילה כוללת:
- Businesses with up to 10 employees
- telephone support during business hours (10:00 AM to 4:00 PM).
- Designated WhatsApp group providing support and problem solving.
- Support and problem solving for servers and cloud services.
- IT support and problem solving – Computer maintenance, installation of business e-mails, installation of 365 software, Google and much more…
Recommended!
Business CRM
An ever-present technological envelope dealing with any problems in the CRM system; interfacing with external programs such as Facebook, internet sites, etc.
$750
VAT per month.
This package supports
- For businesses up to 10 employees
- Unlimited telephone support during business hours (9: 00-17: 00)
- Employee training and organizational consulting of 2 hours per month in the client's offices
- A dedicated WhatsApp group for support and troubleshooting
- Remote control support and troubleshooting CRM systems
- Support for automations built in ZAPIER / INTEGROMT systems
החבילה כוללת:
- For businesses up to 10 employees
- Unlimited telephone support during business hours (9: 00-17: 00)
- Employee training and organizational consulting of 2 hours per month in the client’s offices
- A dedicated WhatsApp group for support and troubleshooting
- Remote control support and troubleshooting CRM systems
- Support for automations built in ZAPIER / INTEGROMT systems
Premium IT+CRM
An ever-present technological envelope dealing with any problems in the organization’s CRM system and IT problem solving.
$2500
VAT per month.
This package supports
- For businesses up to 10 employees
- Unlimited telephone support during business hours (9: 00-17: 00)
- Visiting an IT technician and CRM specialist for 6 hours a month at the customer's offices
- A dedicated WhatsApp group for support and troubleshooting
- Support and troubleshooting of servers and cloud services
- Everything in Business CRM and Business IT packages
החבילה כוללת:
- For businesses up to 10 employees
- Unlimited telephone support during business hours (9: 00-17: 00)
- Visiting an IT technician and CRM specialist for 6 hours a month at the customer’s offices
- A dedicated WhatsApp group for support and troubleshooting
- Support and troubleshooting of servers and cloud services
- Everything in Business CRM and Business IT packages
Services can be purchased for only six and twelve month periods.